Description
Description: Application to handle maintenance requests at an apartment complex. Tenants can make requests, via text and photos, and rate their service. Maintenance employees can view requests and complete them.
Target users
**-Tenants**
**-Maintenance**
**-Property Manager**
Tags
User Stories
Approve
As a Property Manager I need to be able to approve and deny sign ups for maintenance and tenants, to control who views the app.
Edit
As a Property Manager I need to be able to reassign tenants unit numbers as well as remove tenants and maintenance from database access.
Upload
As a Tenant I need to be able to upload a work order, stating an issue with a vague or specified area of their unit. They will use text to describe the issue but can also upload pictures to assist with identifying the problem.
Label
As a Tenant I need to be able to label a work order as an emergency, prompting an email to be immediately sent out to the on call maintenance member.
Accept
As a Tenant I need to be able to accept a work order as finished once a maintenance members finishes the work order.
Star
As a Tenant I need to be able to give a star rating and feedback when closing a work order.
View
As a Maintenance Person, I need to be able to view all work orders for the property
Pending
As a Maintenance Person, I need to be able to put a work order into pending status if parts are needed but not readily available
Close
As a Maintenance Person, I need to be able to close a work order, giving a text/image description of the work accomplished.
Comment
As a Maintenance Person, I need to be able to add to a text block regarding a specific apartment OR tenant to identify issues.
Performance
As a Property Manager I need to be able to view data regarding repair speed, viewing the average completion time of any work order from any dates
Status
As any user I need to be able to see the status of any requests Tennents can only see their own.