# Project Complex Maintenance

## Description
Description: Application to handle maintenance requests at an apartment complex. Tenants can make requests, via text and photos, and rate their service. Maintenance employees can view requests and complete them.

## Project details
- Category: General
- Difficulty: 
- Suggested stack: Not specified
- Approval status: Approved

## Target users
### **-Tenants**

### **-Maintenance**

### **-Property Manager**

## Tags
MVP

## User Stories
### Approve
As a Property Manager I need to be able to approve and deny sign ups for maintenance and tenants, to control who views the app.

### Edit
As a Property Manager I need to be able to reassign tenants unit numbers as well as remove tenants and maintenance from database access.

### Upload
As a Tenant I need to be able to upload a work order, stating an issue with a vague or specified area of their unit. They will use text to describe the issue but can also upload pictures to assist with identifying the problem.

### Label
As a Tenant I need to be able to label a work order as an emergency, prompting an email to be immediately sent out to the on call maintenance member.

### Accept
As a Tenant I need to be able to accept a work order as finished once a maintenance members finishes the work order.

### Star
As a Tenant I need to be able to give a star rating and feedback when closing a work order.

### View
As a Maintenance Person, I need to be able to view all work orders for the property

### Pending
As a Maintenance Person, I need to be able to put a work order into pending status if parts are needed but not readily available

### Close
As a Maintenance Person, I need to be able to close a work order, giving a text/image description of the work accomplished.

### Comment
As a Maintenance Person, I need to be able to add to a text block regarding a specific apartment OR tenant to identify issues.

### Performance
As a Property Manager I need to be able to view data regarding repair speed, viewing the average completion time of any work order from any dates

### Status
As any user I need to be able to see the status of any requests Tennents can only see their own.